Terms & Conditions

TeamUp Triad Coaching Program

NOTICE OF IMPORTANT INFORMATION

We are pleased that you are going to participate in TeamUp’s Triad Coaching Program (the “Program”). Many people have found the Program to be an enjoyable and valuable experience. However, the program is not suitable for everyone. The purpose of this Notice is to ensure that when you make the decision to participate, you do so fully informed. If you have any concerns or require any clarification, please do raise these with us prior to enrolling.

You and you alone are responsible for your choice to participate in the Program and for your own health and well-being at all times prior to, during and after your participation in the Program. The Program is a course designed to support people in being more effective. It offers a unique process through which people create new insights and develop a personalized practice for their own lives.

During the Program, you will enquire into your own personality and how it limits your further growth. The experience of the Program is unique to each individual and there is no way to predict in advance exactly what you may think or feel. For most participants, exploring thoughts and feelings that they have not fully explored before is a useful and positive learning experience. Some participants have found that exploring these issues honestly may evoke uncomfortable and unpleasant feelings. If you are unwilling to encounter any of these powerful experiences in yourself or in others, or if you have any concern about your ability to deal with such experiences, we recommend that you do not participate in the Program.

If you have any history of mental illness or emotional problems or you have concerns about your ability to handle challenging questions, we recommend that you do not participate.

The Program is designed for people who clearly understand they are responsible for their own health and well-being before, during, and after the Program. It is not therapeutic in design, intent or methodology and is not to be used as a substitute for medical treatment, psychotherapy or health program of any nature. We advise you that the Program facilitators are not mental health professionals. If you do experience any symptoms or suggestions of mental distress while completing the Program, we recommend that you inform a physician or mental health professional.

If you have any doubts about your suitability for this Program, discuss this with your Triad Facilitator.

NOTICE ON THE SATISFACTION GUARANTEE

Regarding the 100% satisfaction guarantee, TeamUp will provide a full refund of the program costs only in the following conditions:
– The participant has finished all 9 modules and attended at least nine 90 minute Triad conversations
– The participant has posted on a weekly basis his/ her responses to the exercises on the forum
– The participant has been available on a weekly basis to schedule Triad conversations

If the above conditions were respected and the participant still is not satisfied with the Triad Program, TeamUp will refund the program costs to either the Paypal account or bank account of the participant depending on the source of the initial payment.